We are an extension of your school and community

We were founded on a passion to support children and families. That same passion drives us today.

For over thirty years, we’ve helped schools meet the changing needs of their community by providing safe, meaningful and engaging on-site care. Partnering with us means combining the values and philosophies of your school with the best practice in Outside School Hours Care.

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Before school, after school and holidays too

We believe that the time before and after school is an opportunity to support the school day and stretch young minds.

 

OUTSIDE SCHOOL HOURS CARE

Each of our programs are tailored to the needs and values of our schools, and the individual interests of children who attend, so our programs vary depending on your community.

Because children’s interests change as they grow, our programs also consider the ages and learning outcomes of all children attending our care.

Depending on the size of your school, we can offer either two separate OSHC programs (Year 3 and below and Year 4 to 6) or one OSHC program which gives children the opportunity to choose between station areas depending on their age and interests.

Our programs adhere to the National Quality Framework for Early Childhood Education and Care.

Visit our OSHC page to find out more about our program or contact us now to find out more about how we can help provide relevant, trusted care and bring your school values beyond the classroom.

 

HOLIDAY CLUB

The fun of OSHC doesn’t end when term does. We provide care and extraordinary activities during school holidays too.

Our Holiday Club offers something for every child. Just one week at Holiday Club might include active play and sports co-programmed by the children themselves, learning about seasonal fruits and vegetables, an excursion to a major sporting venue in partnership with the AFL or to a museum or zoo, and creative arts and crafts projects.

If you’re interested in knowing more about Holiday Club, please contact us.

Continuing your safety standard

You’ve established trust in your school and we want to preserve it.

Adding care services to your school should contribute to the trust your school has already earned. We’re determined to assure the safety and happiness of your children with our quality control and rigorous reporting procedures. We also meet frequently with principals and encourage regular visits.

Our services and training are fully compliant with all Education and Care Services National Regulations and the Child Protection Act 2012.

 

PREVENTATIVE PRACTICES

Educators review a hazards checklist at the start of each session, including a thorough check of potential risks indoors and outdoors. To do this, our educators arrive well in advance of children to ensure the site is secure. To ensure safety during a session, educators use our industry-leading VSHAPE tool.

  • Vision: maintaining a line of sight of all children at all times
  • Scanning: constantly scanning from boundary-to-boundary of the play space
  • Head count: counting the number of children in care every 15 minutes or with each change of location, activity or educator supported by our ONE CHILD tablet app
  • Anticipate: pre-empting potential situations
  • Positioning: maintaining vision of all children
  • Engagement: engaging in discussions and activities to keep children involved

 

CHILD SAFE POLICY


Our Child Safe Policy covers all care sessions and is the most important face-to-face training that every staff member undertakes. It’s been developed in line with the requirements of the Australian Children's Education & Care Quality Authority.

 

ONE CHILD APP

All services are equipped with our innovative ONE CHILD tablet app that educators use to sign children in and out. The app features the ability to move children into zones or licensed spaces so they’re aware of where every child is at any time. Educators can set reminders and have easy access to medical management information, such as allergies or food intolerances.

 

Staff who add to your community

It’s our staff who make kids – and your community – smile.

Our staff become a part of your school community – and the face of care for your parents. That’s why we invest in induction and continued training for our educators.

Our long-term approach to staffing means we recruit, train and develop people who consider it their vocation to take the greatest care of your children.

All our educators are qualified in line with the National Quality Framework and legislated regulation. They are fully supported by our operations team so they can focus on delivering the best care to children.

Real-time oversight to keep you informed

Our partner portal gives schools full transparency of your service.

This state-of-the-art portal offers real-time data so you can see surface and in-depth information on:

  • Attendance – how many children are booked in and when
  • The roll for each day – the children attending each session
  • Usage trends – the most popular days and how attendance has grown over time
  • Partnership requests – support for a range of school activities
  • Key contacts and escalation path – detailed information on who to call and when
  • Who’s who – see who’s working in your program, what qualifications they hold and provide feedback on their performance
  • Operational information – report incidents, complaints and exclusions from your program
  • Customisable features - administration controls, term times and pupil free days
  • Updates from the industry, Camp Australia and much more.

Supporting unique needs

We’re as inclusive as your school is.

When schools make an effort to include all kinds of children, we match that dedication. We believe in supporting individual children, whether they have specific cultural, dietary, social, learning or special needs.

ADDITIONAL NEEDS:

Additional needs may include:

  • Children with a disability including those undergoing assessment
  • Children from culturally and linguistically diverse backgrounds
  • Children from a refugee or humanitarian background
  • Children with serious medical condition(s)
  • Children presenting with language and speech delays, and/or
  • Children presenting with disruptive behaviour.

We strongly recommend that families and schools advise us of a child’s additional needs as early as possible so that we can cater for them from day one.

 

NUTRITIONAL NEEDS:

We support the dietary precautions and nutritional needs of your children – just as you do every day.

Our ingredients are carefully chosen based on dietary, cultural and religious requirements to ensure the children in our care receive high-quality, healthy food. Our weekly menus all meet the Australian Dietary Guidelines.

For instance, before school care programs offer a selection of:

  • Healthy cereal, oats and milk
  • Seasonal fresh fruit
  • Wholemeal toast with a variety of toppings such as baked beans, spaghetti, honey or vegemite
  • Fresh water and milk

We focus on fresh produce and use at least 75% of the weekly food budget for seasonal fresh fruit and vegetables. Services are also provided with items that are gluten-free if required.

Community and industry partnerships

We believe a key component of successful partnerships is working together with a common purpose.

Our positive relationship with school communities helps not only to extend the child’s learning environment but also to improve outcomes for students. We support and are involved in school events such as conferences, network meetings, parent committees and other professional development activities.

We also partner with a variety of professional organisations such as:

                                         

A team dedicated to customer care

We take comprehensive care of parents to make better use of your time.

Our customer care team supports families and our staff 24 hours a day, 7 days a week. They’re located in Melbourne, Australia and Manila, Philippines so we can always be there for your parents.

Call our customer care team: 1300 105 343
Email: oshc@campaustralia.com.au

 

Our Manila team are involved in recruitment, training, marketing, safety and are passionate about the care we provide. They’ve been crucial to offering a 24/7 coverage solution. Should parents prefer to talk to an Australian representative, our Melbourne-based team can respond to them between 9 and 5pm, Monday to Friday.

Thought leadership

We lead the industry in best-practice and sharing expertise and knowledge.

Over 30 years, we’ve become experts in working with government and education departments to ensure children get the care they need and deserve. 

By partnering with us, you’ll have access to our library of insightful articles about challenges and changes such as changing needs of families, raising children in the digital age, or navigating through government regulations or federal budget. These are ideal to be published in your school's newsletters, thought leadership papers or case studies. Please contact us to find out more.     

S.M.I.L.E.
We make kids smile