Our industry leading Parent Portal app gives you complete access to your Camp Australia account.
Tailored programs that children love
Each day before or after school and during holidays too, Camp Australia provides a safe and supportive space for children to meet new friends and bond over shared interests. We design programs that bring children together so they can connect and grow outside school hours.
At the heart of Camp Australia are our industry leading teams to guide, engage and care for your child.
Our staff are the most supported and engaged educators in Outside School Hours Care. Supported by a national team of specialists, our educators focus on providing a safe environment where children can learn, play and connect – before school, after school and on their holidays. Our educators are encouraged to bring each of their own skillsets and passions into their services to provide a stimulating and tailored experience.
Our educators are supported by industry leading training as well as being qualified in line with the National Quality Framework and industry regulations. Camp Australia has the largest Learning and Development Team who are constantly creating our own proprietary courses within our Professional Development Training curriculum to advance the knowledge of our team.
In addition to training, our educators have access to specialist mentors and educational leaders such as Regional Managers, Compliance Specialists and Quality Specialists all focussed on assisting the improvement of experience for every child in our care.
Our passionate educators observe and engage children when designing the experiences they can expect in our service.
Our tailored programs provide enrichment and enjoyment, and are centred around learning outcomes.
At Camp Australia, we understand that term time and holidays are two very different times in a child’s year, so we have made a clear distinction in our service offerings.
Your OSHC provides enriching experiences for children during term – before school, after school and on pupil free days. At Your OSHC we give children a supportive space to continue their development, build confidence and socialise with their friends.
Holiday Club by Camp Australia takes children on extraordinary adventures during their school holidays. The holidays are a child’s time, and our exciting and varied Holiday Club programs ensure that your child has the best school holidays.
Camp Australia provides children with a yummy, nutritious breakfast to make sure they start their day the right way, and a healthy and tasty afternoon snack to fuel young minds.
As we cater to the likes and needs (dietary, religious and other) of the children in our service, every menu is different.
We’re also passionate about cooking ensuring that, where possible, we try to incorporate at least 2 cooking experiences into our programs every week.
Supporting unique needs of a child creates better care for every child.
We know your child is unique and they may have social, cultural, language-based, religious or individual needs. With our thirty years of experience, we’re practiced in accommodating for additional and special requirements. Please refer to our Medical Conditions and Practices for Children policy.
From extra training of staff to extra resources or dedicated specialists, we’re committed to making our care work for your child.
We strongly recommend that you advise us of your child’s additional needs from the moment you register. This ensures that our educators can provide a program that includes your child from day one.
Should your child have medical conditions, we’ll need some documentation from you to be able to provide safe care to them.
If your child has asthma, anaphylaxis or allergic reactions, we ask that you download and complete the below templates and upload them into our parent portal when you register your account with us.
- Asthma care plan for education and care services (all states except Victoria)
- Asthma Action Plan (use in Victoria only)
- Action Plan for Anaphylaxis (generic)
- Action Plan for Anaphylaxis (EpiPen)
- Action Plan for Anaphylaxis (Anapen)
- Action Plan for Allergic Reactions
For diabetes, epilepsy and other medical conditions, please submit a medical management plan that has been endorsed by your child’s medical practitioner.
Reduce the cost of care with a government subsidy.
We strongly recommend you apply for the Child Care Subsidy (CCS) to determine whether you’re eligible.
Your eligibility for the subsidy is determined by:
To find out if you are eligible, simply log into MyGov and complete your Child Care Subsidy Assessment. You will receive a notification from Centrelink if your claim has been assessed or approved. From there ensure that:
- Your children’s details are correct in our systems (particularly their date of birth and individual CRNs)
- We have the details of the contact or parent claiming the subsidy
Then simply review and confirm your enrolments via MyGov.
Call our customer care team if you need more information: 1300 105 343
We know that your schedule can change at any moment, so we’re there at every moment.
Our customer care teams are located in Melbourne, Australia and Manila, Philippines, so that we can offer a customer care solution from 5am-9pm AEDT, 7 days a week - Closed on National Public Holidays. Both customer care teams are equally passionate about your child’s care and undertake the same training so they’re always ready to help you.
Call our customer care team: 1300 105 343
Email: [email protected]
Should you want to speak to an Australian representative, one of our senior Melbourne based team members can return your call in between 9am – 5pm, Monday to Friday.