Welcome back

We hope you like the new look website. Families who have used Camp Australia before can login using the login button on the top right. We look forward to making your children smile again soon.

Click here to log in

Frequently asked questions

Before contacting the Customer Care Team you might find the answer you are looking for in the questions below.

Answer
Your statement for before and After School Care usage will be sent every two weeks via email after we have verified and applied any available Government rebates.

Click here to view BIlling Dates
Answer
Your statement of usage will be issued every two weeks, with payment due 10 days after the issue date. Automatic payment from your credit card or bank account will occur on the due date of the statement.
Answer
If you have any questions about your bill after it is issued, you have approximately 10 days to review and discuss with us.
Answer
Camp Australia's Parent Portal is the one-stop-shop to make and manage all your bookings. Easy to use and accessible - it is available 24 hours a day 7 days a week. You can even access the Parent Portal on your iPhone, iPad or mobile phone. Simply visit www.campaustralia.com.au on your device and log-in to your account.
If you need to make a booking with less than 48 hours' notice call the friendly Customer Care Team on 1300 105 343 between 8am and 6pm Monday to Friday Eastern Standard Time.
Answer
Before School Care – Breakfast is provided, children can choose from a range of cereals, toast and spreads, fruit and occasionally pancakes and other cooked foods. While water is the drink of choice other drinks are also available.

After School Care – fruit and a healthy snack are always provided, various ‘cooked’ items prepared with the children will also be available from time to time. Children will be encouraged to drink water.

Vacation Care – Children will be expected to have had breakfast. They will also need to bring their own morning snack and lunch. In the afternoon fruit and a healthy snack are always provided, various ‘cooked’ items prepared with the children as part of the program will also be available from time to time. Children will be encouraged to drink water.
Answer
Food is selected with careful consideration to the children's growth and developmental needs. We follow a philosophy of low salt, low sugar and low fat. We ensure dietary, cultural and religious requirements are also considered along with nutritional value.
Answer
If your child has an allergy or medical condition, you will be required to complete a medical management form for the appropriate condition. This form, along with any other required documentation must be provided to staff at the program.

All Camp Australia staff members are trained in, First Aid, CPR, Emergency Asthma Management and Anaphylaxis Management.

Camp Australia programs do not provide peanuts, peanut products and other forms of nuts.

View our Medical Management Plans
Answer
All Camp Australia Before and After School Care programs are located on-site at the school, however the location varies from school to school. To find out the exact location of the Before and After School care room at your school, please enquire at the school office or click here and search your school name. Here you will access a school map for reference provided for most of our school venues.
Answer
Contact can be made with the Before and After School Care Program by phone, email or through our Customer Care Team. When you register for an Account, you will be provided with this important contact information. Otherwise, this information is also available directly from your school office or at the after school care program.
Answer
We understand that from time to time families need a little extra help. To support parents, the Camp Australia Customer Care Team is on call to provide confidential understanding and assistance to families experiencing hardship.

For more information or to discuss your individual circumstances in confidence contact the Camp Australia Customer Care Team on 1300 105 343 between 8am and 6pm Monday to Friday Eastern Standard Time.

What parents have to say about Camp Australia

Camp Australia works hard to create long lasting and productive relationships with Parents, here's what parents who use Camp Australia's Programs have to say.

Michelle Park Lake, Queensland

The staff at my daughters program are wonderful. I cannot commend them highly...

Read more

Lani Immanuel College, South Australia

I would just like to say how impressed I am with the new oshc and holiday club...

Read more

Marnie Aitken College, Victoria

I just wanted to give you some feedback re the staff at the Aitken College after school...

Read more

Matthew Blackburn Lake Primary, Victoria

I want to send a note to say what a fantastic job Emily does at the Blackburn Lake PS Ca...

Read more

Our Story

Scroll on the timeline below to share our Camp Australia story over the years…

About Camp Australia

For more than 28 years Camp Australia has delivered high quality and affordable After School Care that nurtures and supports children's development. Providing time for homework, time to relax, educational activities and a healthy snack.

Find out more

Partner With Us

There are over 600 reasons why more schools are choosing to partner with Camp Australia for after school care than any other provider. Find out how we make kids smile and how we can add value to your school community.

Find out more

Our Charity

The Camp Australia Foundation is dedicated to helping primary school children in need. Find out how we partner with The Smith Family, Oxfam Australia and The Alannah and Madeline Foundation to help children get a positive start in life.

Find out more